You worked way too hard on learning guitar to lose that progress. Let's get that back for you! Your Simply Guitar progress is saved to an account, usually through your email address. Make sure to use the email address you registered in the app and not your Apple ID.
If you started on another phone or tablet and are starting on a new on, tap Menu (☰) > My Account in the app on the first device to see which email address you used to log in
Make sure you are logged in with that same email on the new one
If you can't find the right account with your progress, we can help! Message us in the app or email us at guitar@hellosimply.com.
Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at guitar@hellosimply.com.