Recover your Lost Progress
Debra avatar
Written by Debra
Updated over a week ago

If you open the app and your progress isn't showing up, don't worry, we're here to help. Your Simply Guitar progress is saved to an account, usually through your email address. Make sure to use the email address you registered in the app, and not your Apple ID.

  • Tap Menu () > My Account to see which email address you used to log in

  • Make sure you are logged in with the correct account

If you still have problems accessing your progress, please contact us at

Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at

Did this answer your question?